what to do if you cant get into your gmail account
Gmail is something about of united states of america use every mean solar day, most of the time without whatsoever problems. Unfortunately, some users encounter the error of not receiving emails. There are multiple things you can try to start receiving your emails once again.
You tin can get this error on your telephone, computer, or even your tablet, so nosotros'll be writing solutions for all of these situations.
General Troubleshooting
First off, permit's start by going over some cardinal troubleshooting practices.
Check Google's Servers
Although information technology's rare, Google servers do go downwardly for maintenance or unplanned difficulties. You lot can cheque Google's workspace status and see if Gmail is currently down or was down recently. If Google'due south servers were temporarily downward, and then perhaps your email wasn't handled properly. In that case, nosotros recommend request your sender to resend the e-mail back to you.
Send Yourself a Test Email
Another elementary troubleshooting test you can practise is by sending yourself an email. Try sending yourself two emails, 1 with a Gmail account and another ane from some other email service similar Yahoo or Outlook. If you can receive emails from yourself, then chances are the emails you aren't receiving are an isolated case.
Cheque Your Spam Binder
Don't forget to check your spam folder! Google automatically filters some emails to spam, and so the email yous're expecting may exist over there. Information technology's on the left-side corner of your screen when you lot open the Gmail website or application. If your antivirus has an email filtering feature, so chances are the email you lot're expecting is either here or in the trash.
Check Your Trash
Similarly, y'all'll desire to cheque your Trash. Perhaps you misclicked or accidentally deleted an email you were expecting. Again, this is especially mutual for antivirus software to delete emails that it thinks are viruses.
Get to All Mail
Finally, there's an All Post option at the left side of your screen that shows all the emails related to your account. If you can't find the electronic mail you're expecting in the Trash or Spam, then perhaps the All Mail tab will accept it. This is also where archived emails are stored. Since all it takes is a uncomplicated swipe left or right to archive your email, you may take accidentally sent it there.
Update the Gmail App
You should always make sure your apps are up to date. Update your Gmail app through the App Store or Google's Play Store. An outdated Gmail app tin outcome in syncing errors and other problems that result in losing some of your emails.
Use a Different Browser
If yous all the same haven't found your e-mail by now, and so endeavor using a different browser. Gmail only officially supports 4 browsers, and so opening it on any of those should yield the best results.
You can open your Gmail on:
- Google Chrome
- Firefox
- Safari
- Microsoft Border
These browsers should have cookies and JavaScript turned on.
Similarly, if you're using the Gmail app on your phone, and then try opening Gmail in your phone's browser. Sometimes the Gmail app can see problems, especially when it comes to syncing and receiving emails in existent-time.
Try Gmail On Your Computer
For those of you who are on your phones and tablets, y'all'll want to try Gmail on a calculator. Unlike on your telephone where your app may be outdated, your PC's browsers are always up to engagement. This makes it more reliable, especially for problems like this where a network or connectivity bug could be your problem.
Log Out and Back Into Your Account
Logging out of your Gmail business relationship and back into it can help troubleshoot the problem past forcefully syncing your Gmail to Google'south servers. This should show any emails that were missing on your device.
Bank check Your Gmail Business relationship Storage
Unfortunately, unlimited storage isn't free. Gmail has a storage limit, and in one case you hit it, you'll finish receiving messages. You can easily check your account storage by opening your Google Drive. Your storage space (should exist 15 GB by default for free users) volition show on the right side of your screen. If your storage is full, you'll accept to delete files from your Google Bulldoze or the emails in your Trash to clear this out.
Gmail doesn't automatically delete your emails when you throw them in the Trash. Google keeps it for y'all for 30 days before deleting information technology themselves. However, it takes up space while it'southward in the Trash, and so we'll accept to delete those permanently. Here'south how yous can fully delete or recover deleted emails in Gmail.
Double Check Your Gmail Filter Settings
Filtering your emails is often a necessity, especially if you start receiving random spam emails from bots and advertisers. Unfortunately, information technology's possible the email you're expecting to receive has been filtered as well.
The Gmail mobile app'southward settings are express, so y'all're better off using your calculator for this. If you don't have a PC, you tin open Gmail on the browser app of your phone. Just make sure to tick on the "Show desktop version" option on your browser app.
On your PC:
- Open your Gmail account and click on the gear icon at the tiptop-correct corner of your screen to go to your Settings.
- Look for and click on "Run into all settings".
- Get to "Filters and Blocked Addresses".
- Look through the email addresses that you have blocked or created filters for. Unblock or unfilter the email address you want to receive emails from.
If you unblocked or unfiltered any e-mail address, then we recommend asking them to resend their electronic mail to you. Your Gmail account should now receive the email without a problem.
Disable Gmail Email Forwarding
Electronic mail forwarding is a useful option for users who are switching to a different email address. This makes it so that emails sent to your email are forwarded to your new email. If this was turned on by some fault, then your email won't be receiving anything new.
For those of yous still on your Gmail settings from the previous method, skip to step three.
- Open up the Gmail website and click on the gear icon to go to your settings.
- Click on "See all settings".
- Navigate to the "Forwarding and POP/IMAP" tab.
- Disable the forwarding selection and save your changes earlier refreshing your Gmail.
If your forwarding option was enabled past some mistake, then y'all'll have to enquire your sender to resend their email to you. Hopefully, that fixes your result!
Disable Your Antivirus Program
This footstep only applies to those who are using IMAP in a desktop client on Windows.
Some antivirus programs have an e-mail filtering feature. This filters out emails that your antivirus thinks are a potential virus or has malicious intentions. Yous'll desire to try and disable this characteristic from your antivirus programme and either refresh Gmail or ask your sender to resend the email.
Alternatively, you tin also disable your antivirus program from running on Startup through the Task Manager.
- Press Ctrl+Shift+Esc to open the Chore Manager.
- Go to "Startups" and look for your antivirus software.
- Correct-click your antivirus program and select "Disable" to disable information technology from running on startup.
Restart your computer and see if that stock-still your e-mail problem. Inquire your sender to resend the email as well. If that fixed your problem, don't forget to plough on your antivirus when you're washed! You lot tin let it run on startup once again past repeating the steps to a higher place merely clicking on "Enable" instead.
Check Google Admin Console
This step is more for users with an email registered under a business or GSuite subscription. If your electronic mail doesn't end with "@gmail.com", and then this is something you tin endeavor.
Ask whatever of your administrators to get to admin.google.com and find your e-mail address. They tin can track all the emails directed to yous that were sent or uploaded on Google'south servers, even if the electronic mail didn't reach your account. If the electronic mail tin't be found on Google's servers, so the problem is with the sender.
Google Support
When all else fails, you tin always phone Google's quick client support system. It's important to annotation that you should only look for Google's number on their official contact folio. At that place are a ton of fake Google support teams out in that location, so proceed with caution.
As a final resort, y'all can always inquire the Google help customs for answers.
Source: https://www.howtogeek.com/739387/how-to-fix-gmail-when-its-not-receiving-emails/
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